When do I need a credit note rather than a new invoice?

When an invoice you have already sent was too high — a mistake, a return, or a discount agreed afterwards. You do not edit or cancel the original; the credit note records the correction against it.

What if I am not VAT registered?

Set the VAT rate to 0 and the VAT lines disappear. It is still worth quoting the original invoice's number and date so both sides' records match.

Is this credit note template free?

Yes, with no account, and nothing you type is uploaded. The PDF carries a small BroadPaper line at the foot, which BroadPaper Cloud's paid plan removes.

Free credit note generator · UK

Put a wrong invoice right.

Say which invoice this corrects, what is being credited and why. The credit note is drawn as you type and downloads as a PDF, with nothing to sign up for.

Your business Business name Address Email Phone VAT or company number

Credit note details Credit note number Date Original invoice number Original invoice date Reason for credit VAT rate (%)

Credit to Name Address

Lines credited

Description	Quantity	Unit price	Amount	Remove

Free, no account. Nothing you type leaves this page.

BroadPaper Cloud

Issuing credits for a batch of returns?

List the returns in a spreadsheet and BroadPaper Cloud makes a credit note for each customer at once, each against its own invoice.

Make them all at once

Free for up to ten documents a month. No card.

What a VAT credit note must show

Source: VAT Notice 700, 18.2.3

Its own identifying number and date of issue
The supplier's name, address and VAT registration number
The customer's name and address
A description of the goods or services being credited
The quantity and amount for each description
The total amount credited, excluding VAT
The rate and amount of VAT credited, in sterling
The number and date of the original VAT invoice

It must reflect a genuine mistake, overcharge or agreed reduction, and be issued within 14 days of the refund being paid. Use the VAT rate that applied to the original supply (18.2.5).

A summary to help you decide what to put on a document, not tax or legal advice.

Questions

When do I need a credit note rather than a new invoice?: When an invoice you have already sent was too high — a mistake, a return, or a discount agreed afterwards. You do not edit or cancel the original; the credit note records the correction against it.
What if I am not VAT registered?: Set the VAT rate to 0 and the VAT lines disappear. It is still worth quoting the original invoice's number and date so both sides' records match.
Is this credit note template free?: Yes, with no account, and nothing you type is uploaded. The PDF carries a small BroadPaper line at the foot, which BroadPaper Cloud's paid plan removes.